Frequently Asked Questions
Are Your gift baskets and flowers pre-made?
No, we pride ourselves in custom designing your order, at no additional charge, so as to assure you of freshness and something unique, appropriate to your needs, the occasion and your budget!
Are We Secure Ordering On Your Website?
Yes, as our website has secure socket layering (SSL) the industry standard for websites engaging in internet Ecommerce. Additionally, your online order goes immediately into our delivery schedule and you receive an order copy by return email to your email inbox. Alternatively, if you prefer, we encourage you to simply give us a call at 306-664-3618 for Saskatoon, 306-757-2111 for Regina or toll-free at 1-888-593-6483 so we can handle things more personally and address any order questions or concerns you may have. To serve you best, our telephones forward to our employee cell phones so we can also assist you in our off hours! As well, you can send us an email.
Do you accept Visa and Mastercard and, if so, do you charge a fee for payments made with them?
Yes and No, for sure, we accept both Visa and Mastercard but no, we do not expect you to pay a fee for making your payment to us by credit card. We value your business and can't conceive of punishing you for paying for it!
Do you offer same-day delivery in Saskatoon?
Yes, depending what time you order, same-day delivery may be available for many gift baskets and flower arrangements in Saskatoon and surrounding areas.
Do you deliver gift baskets and flowers in Regina?
Yes, we provide local delivery throughout Regina and nearby communities.
Do you ship across the province and Canada?
Most of our gift baskets can be shipped throughout Saskatchewan and across Canada however, Flowers, on the other hand, owing to carrier handling and varying temperature issues, we prefer to refer your floral order to other providers at the destination end with whom we have confidence that they'll come through there for you, as we do, here for you!
Do you participate in any of the wire service order referral organizations?
No! Our experience has not been favourable with them as too often the flowers delivered are of a lesser value than as was ordered or they deduct fees without customer awareness of the implications to the end value of what goes out their door!
Do you deliver to hospitals, care homes, apartment and condo buildings
Yes, generally we do unless there are restrictions such as with intensive care, primary care or coding required to access the buildings. Usually, these restrictions and requirements can be met without difficulty and in the end, all goes well and completes. We keep you apprised if the issue becomes substantive but we can usually resolve it in other ways. The hospitals, in Saskatoon, we go to are Royal University Hospital (RUH), Jim Pattison Children's Hospital, St. Paul's and City Hospital as well as those surrounding. In Regina, we go to Regina General and Pasqua hospitals as well as those in surrounding communities and assorted medical clinics.